Refund Policy

Effective: October 28, 2026

The short version

If you are not happy with a charge, monthly or annual, a new subscription or a renewal, email us within 14 days of it and we will refund it. You don't need to give a reason. You can cancel any time and keep premium until the period you paid for ends.

Outside the 14 days, still write to us if something isn't right, for example a renewal you forgot about or didn't mean to keep. We would rather make it right than keep money from someone who doesn't want the service.

Details

Try before you pay. New subscribers get 7 days free on either plan, so you can see what premium does first. Cancel before the trial ends and you are not charged.
Refund window. Request a refund within 14 days of any charge: a new subscription or a renewal, on the monthly or the annual plan. We expect to say yes. The only requests we may decline are clear abuse, such as repeated subscribe-and-refund cycles.
After the window. We don't promise pro-rated refunds for the unused part of a month or year, but ask anyway if you have a good reason and we will look at it fairly. Cancelling stops future renewals; premium stays active until the end of the paid period.
On your statement. Charges appear on your card statement as TAPIRLY.COM. Tapirly, LLC runs BridgeRivalry.
Service problems. If a defect on our side stopped you using premium, tell us and we will make it right, which may be a refund or extra time.
App store purchases. If you subscribed through the Apple App Store or Google Play, the store handles billing and refunds. Request the refund from them; we cannot refund those charges ourselves.
Your legal rights. Nothing here limits refund or cancellation rights the law gives you where you live.

How to ask

Email support@bridgerivalry.com from the address on your account, with the date of the charge. Approved refunds go back to your original payment method and can take 5 to 10 business days to appear.